Thank you for visiting Broadway Pet Stores.
If you have any questions regarding your order, products, shipping, returns, or general enquiries, please contact us using the information below.
Customer Support
Business Name: Broadway Pet Stores
Business Address:
6-8 Muswell Hill Broadway, Muswell Hill, London N10 3RT, United Kingdom
Business Phone: +44 2088833200
Business Email: support@broadwaypetstores.com
Customer Service Hours
Monday – Friday:
9:00 AM – 5:00 PM (GMT)
Order Cut-Off Time
5:00 PM (GMT)
How Can We Help?
You may contact us regarding:
- Order status and tracking enquiries
- Shipping-related questions
- Return and refund requests
- Product information
- Payment-related enquiries
- General customer support
Before Contacting Us
To help us process your enquiry efficiently, please provide:
- Your order number (if applicable)
- Your full name
- A description of your enquiry
- Any relevant photos or supporting information
Response Times
Customer enquiries are reviewed during our regular business hours. Response times may vary depending on enquiry volume, weekends, and public holidays.
Contact Information
For all customer support enquiries, please use the contact details listed above.
Thank you for choosing Broadway Pet Stores.